Custom printed orders are fully refundable until your digital proof is approved. There are no additional charges for edits or revisions but once approved sales are considered final.
We offer free samples and our designers are always eager to help with editing, layout, and friendly advice during the proofing process. Once production begins, however, changes may not be possible or may result in additional fees and/or delays.
If a refund is necessary, you should expect to receive your refund within a week depending on your financial institution.
After 30 days from receipt refunds or reprints are offered solely at management’s discretion.
Please email support@tapejungle.co.uk if you have any questions.